2. The Travel Agent: Acts and holds on the Company's behalf, all money you pay to the Travel Agent until the date on which the Travel Agent pays that money to the Company. The Company holds UK Air Travel Organiser's Licence Number 0701 (ATOL) issued by the UK Civil Aviation Authority and Irish Tour Operator's Licence Number T.O.133 issued by the Commission for Aviation Regulation and as a condition of both Licences has arranged approved secured bonds. This means that all monies paid for holidays and flights booked with the Company are fully secured in the unlikely event of the Company's insolvency when they will be repaid, if insolvency occurs prior to departure, or, if after departure when repatriation will be arranged. Receipt by the Travel Agent of the payment appropriate at the time of booking as well as the receipt by you of the Company's Confirmation is a guarantee by the Company of complete protection for all monies paid by you thereafter. Ground and onward travel arrangements must be booked together with flights originating in the UK or in Ireland in order to be protected financially by our UK or Irish Licence accordingly. Payments for Schedule flight bookings are protected by Schedule Carrier Failure Insurance and under our ATOL.

3. Price Guarantee, Deposit & Final Payment: Although Globespan reserves the right to vary prices without prior notice, the company guarantees the price quoted at the time of booking for Charter flights and packages including Charter flights. Prices for Schedule flight bookings are not guaranteed unless paid in full at the time of booking. A deposit of £75/€120 per person (including children), or the amount stated in any special offers, together with any insurance premium due, must be paid when the booking is made, unless this is 70 days prior to the outbound departure date or later, when the full price must be paid. Where a deposit has been paid, the balance of the price is payable 70 days prior to the outbound departure date and as shown on the Company's Confirmation/Invoice. The Company reserves the right to cancel the booking (as at the balance due date) if the balance is not paid by the due date and impose cancellation charges in accordance with these booking conditions.

Automatic balance collection
The debit to your credit/debit card will be made by DELTA TRAVEL and will appear on your statement as such. Should you have an outstanding balance your credit/debit card will be automatically debited on your balance due date. The following fees will apply: Switch/Delta/Visa Debit £2 per transaction, Visa/Mastercard 2.99%. These charges are subject to change at any time. Should you wish to pay by alternative means, please contact our Credit Control Department on 0131 229 9663 no later than 7 days prior to your balance due date.

4. Airport Charges & Departure Taxes: Action by UK, Irish, Overseas Governments, other Authorities, Agencies and Airports introducing mandatory increases or new charges, is not covered by the Company's price guarantee in respect of flight only fares prior to departure even if paid in full. For airfares, UK Air Passenger Duty £20 (£40 for travel in Business Class), Passenger Service Charges, together with Airport, Departure and other taxes and charges, as published in the Company's websites or elsewhere, although included in prices, will be charged and shown separately on the Company's Confirmation/Invoices to fares for charter or scheduled flights. Aviation insurance and security charges by Carriers will be charged as a supplement to the price of your travel arrangements if known at the time of booking or as a surcharge if imposed at a later date. Furthermore, some Canadian airports currently impose an Airport Improvement Fee (normally payable locally on departure from Canada) and it is possible that other Canadian airports may follow suit. These charges will be notified to you in your departure documentation.

5. Surcharges: The price of your travel arrangements is subject to surcharges on the following items for increases in transportation costs such as scheduled air fares, aviation insurance and security charges which are part of the contract between Airlines (and their Agents) and the Tour Operator or Organiser as well as Government action such as increases in VAT or any other Government imposed increases. Where a surcharge is payable there will be an administration charge of £1/ 2 per person together with an amount to cover Agents’ Commission. If this means that you have to pay an increase of more than 10% of the price of your travel arrangements, you may cancel your travel arrangements and receive a full refund of all monies paid, except for amendment charges. We will consider an appropriate refund of any insurance premium paid if you can show that you are unable to transfer or re-use your policy. Should you decide to cancel for this reason you must exercise your right to do so within 14 days of the issue date of the surcharge invoice.

6. Amendments & Changes To Bookings: If you wish to change any of the details of your booking after it has been confirmed, the Company will do its best to help you, subject to payment of the undernoted charges being paid if the Company agrees to make the change and of any increase in price due to the change. Changes must be requested in writing to the Company by the person who made the booking before the Company will confirm acceptance by issuing the appropriate confirmation/invoice. Any change to a charter flight or a package holiday involving a charter flight made within 56 days of departure which involves a change of date or flight may incur cancellation charges in accordance with these booking conditions. For all bookings, flight date changes will not be accepted within 14 days of the departure date concerned. Flight date changes cannot be made to flight dates not shown in websites and 100% cancellation charges may apply to changes of any sort to certain flight only scheduled carrier flight arrangements made within 42 days of departure. In addition, some types of scheduled carrier flight tickets which require to be paid for and issued in advance cannot be changed and are non-refundable and you will be informed accordingly when you make your booking. If any person on a package holiday booking is prevented from travelling, the company will agree to that person's booking being transferred to another person who satisfies all the conditions applicable to the package, subject to both persons accepting joint and several liability for full payment of the package price and the company's charge for confirming the transfer and any additional costs arising from the transfer. The company must be given reasonable notice of the transfer request, which is considered to be at least 14 days prior to the outward departure date.

CHARGES PER BOOKING

Period before departure

Up to 21 days Up to 50 days More than 50 days

£80/€120 £60/€90 £30/€45

CHARGES PER BOOKING FROM 01 NOV 06

Period before departure

Up to 21 days Up to 50 days More than 50 days

£90/€131 £70/€101 £50/€73

7. Cancellation By The Passenger: You or any member of your party may cancel your booking at any time providing the cancellation is made by the person who made the booking and is communicated to us in writing by you or via the travel agent with whom you made your booking. Cancellation charges up to the maximum shown below will apply.

Period before scheduled departure within which cancellation made Europe Flight Only All Packages plus flight only outwith Europe Extra Baggage/Sporting Equipment / Transfer Bookings More than 70 Days 80% Deposit Only 100% 70 - 56 Days 80% 80% 100% 55 - 15 days 80% 80% 100% 14 days - 12 noon day before departure 90% 90% 100% After 12 noon day before departure 100% 100% 100%

Cancellation charge (including deposit paid) is a percentage of total price: any insurance premium paid is also forfeited on cancellation. Cancellation charges for schedule flight cancellations are 100% plus any insurance premium paid when made within 42 days of departure or at any time in respect of certain other scheduled flight tickets which require to be paid for and issued in advance.

Flight No Shows
If you don’t cancel your flight prior to departure but require a written confirmation that you did not travel for insurance purposes, a £15 fee per booking will apply.

8. Changes By The Company: The arrangements for package holidays and flights are made many months in advance of website publication and inevitably changes to these may be necessary. We reserve the right to make such changes at any time. You or your travel agent will be informed of any changes when you book or if they occur later, prior to your outbound departure if possible and if known to the company in sufficient time to be able to inform you. Changes, if any, will usually be of a minor nature and will have little or no effect on your package holiday, quality of facilities, convenience or enjoyment of your holiday or flight. Where there are material changes, in addition to you or your travel agent being informed immediately, you will also be given the opportunity to cancel your booking and be refunded all monies paid by you as well as being compensated per the undernoted scale. If we are able to do so, you will be offered either arrangements of an equivalent or superior quality with compensation per the undernoted scale or arrangements of a lower quality with a refund of the difference in price, if lower and compensation per the undernoted scale. You must inform the Company of your decision with regard to the change as soon as possible and within reasonable time after receipt by you of the change notification.

Material changes include but are not limited to:-
a) A change of UK departure or arrival airport by more than 50 miles.
b) A change of your scheduled time of departure or return by more than 12 hours.
c) A change of your package holiday accommodation to accommodation of a lower category.
d) A change of resort.
e) A change deemed by us to be minor but which we may subsequently agree with you is material in your particular and personal circumstances.

Compensation payments will not be made by us in the event of changes or cancellation by us by reason of unusual or unforeseeable circumstances beyond our control and which either could not have been foreseen or avoided with all due care, (force majeure), including amongst others; war, threat of war, riots, civil strike, terrorism, industrial disputes and strikes, natural and other disasters, fire, unavailability of transport for unavoidable technical reasons, closure or congestion of airports and other events beyond our control.

CHANGES BY THE COMPANY - (Compensation - a minimum of £'s/€'s per person) Period before scheduled departure/return when a material charge is notified to you or your travel agent.
Period More than 70 days 50 - 70 days 22 - 49 days 0 - 21 days	Charter Flight Only Nil £10/€15 £20/€30 £30/€45	Package Holiday Only Nil £20/€30 £50/€75 £80/€120	Ground Arrangements Nil Nil Nil Nil

A refund of the supplement paid for Business Class seats and service will be made where the carrier's substitution of an alternative aircraft results in the unavailability of Business Class seats and service; compensation will not be payable but may on occasion be paid as appropriate. In addition, if this substitution results in cancellation by the passenger, only the full fare will be refunded and no compensation will be payable except as appropriate.

9. Cancellation By The Company: The Company reserves the right to cancel your package holiday, flight only or other arrangements in any circumstances. For example, if the minimum number of clients for a particular travel arrangement is not reached within the period indicated, the Company may have to cancel it without compensation and confirm in writing. We will not cancel your travel arrangements less than 10 weeks prior to the outbound departure date except by reason of unusual or unforeseeable circumstances beyond the control of the Company and which could not have been foreseen or avoided with all due care, (force majeure), or failure by you to pay the balance due, when no compensation is payable. If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid or, if we are able to offer substitute arrangements,

a) accept substitute arrangements of an equivalent or superior quality, or
b) accept substitute arrangements of a lower quality and receive a refund of the difference in price, if any.
We will also pay compensation as detailed in Condition 8, "Changes by the Company".

10. Scheduled Flights: The responsibility of the international and domestic IATA and other Carriers in connection with flights which do not form part of a package holiday (or inclusive holiday, e.g. flights and accommodation,) is limited to the carriage of passengers in accordance with the conditions of carriage of the participating Carrier. The Company books all onward flights in good faith but has no direct control over the manner in which these services are provided and we therefore accept no liability for airline schedule changes et cetera where the flights do not form part of a package holiday. Schedule airline fares are those which are current at the time of publication. The air fare which is applicable is that which is valid at the time the booking is made provided full payment is received immediately by Globespan. websites are the responsibility of the Company, they are not issued on behalf of and do not commit the airlines mentioned therein or any airlines whose services are used in the course of the arrangements booked in any way whatsoever.

11. The Company's Liability To You: We will accept liability in respect of any holiday package, but not in respect of any flight only arrangements, from which any claim arises as a result of death, bodily injury or illness of the person who made the booking or a member of their party included on the booking form caused directly by the negligent acts or omissions of only our own employees, agents, contractors and suppliers whilst acting within the scope of, or in the course of their employment. We will pay to them such damages as they would be entitled to receive under the Laws of Scotland or the Laws of Ireland in respect of such negligence and / or omissions, depending in which country the contract was entered into. We accept responsibility in respect of any holiday package but not in respect of flight only arrangements, for any deficiency in services or standards, which we are contracted to supply and which arises from the actions of our employees, agents, sub contractors and suppliers. In Ireland our liability in all such cases shall be limited up to a maximum of twice the price paid for the holiday package, per adult, in the case of an adult and per minor, in the case of a minor. Where the services in question consist of carriage by air, the Company shall be entitled to limit its obligations and liabilities in the manner provided by international conventions in respect of air carriers, copies of which will be requested from the carrier concerned, should you require. The Company will not accept responsibility for any deficiency in services or standards, or any other failure in the performance of the contract which are attributable to, or arising from, the actions of the person who made the booking, or a member of their party, a third party unconnected in any way with the Company or its suppliers, or unusual and unforeseeable circumstances beyond the control of the Company, the consequences of which could not have been avoided, even if all due care had been exercised, or, an event which the Company or its agents or suppliers, even with all due care, could not foresee or forestall. Should any member of a party booked on a package holiday arrangement suffer death, injury or illness whilst overseas, arising out of any activity which does not form part of the arrangements booked through us, we shall, at our discretion, offer advice, guidance and assistance in any claim against a third party, up to a maximum of £5,000 per booking form, provided we are advised of the incident within 90 days of the occurrence. Where legal action is contemplated, our authority must be obtained prior to commencement of proceedings and be subject to the Company receiving an undertaking to assign any costs recovered or any benefits received through insurance to the Company. The cost of legal proceedings overseas can be very expensive and therefore the Company recommends that the appropriate legal expenses insurance policy be arranged prior to departure.

12. Validity of Tickets, Flight Timings & Schedules: Return tickets are only valid for the dates and routing specified thereon. No refunds will be made in respect of unused tickets other than as provided for herein. Flight Timings and Schedules are subject to change at the insistence of national aviation authorities or the Carrier for operational and other reasons. Neither the Company nor the Carrier concerned will accept liability for flight cancellations, delays or diversions caused or brought about by unusual and unforeseeable circumstances beyond the control of the Company and the carrier, the consequences of which could not have been avoided even if all due care had been exercised. Air Carriers may substitute alternative aircraft and Carriers, introduce or omit stops and neither the Company, except where the flight forms part of a package, nor the Carrier accepts responsibility for making connections and/or delays. You must adhere to the timings in your final documentation and you must reconfirm your return flight timings at least 12 hours before departure, or in accordance with the instructions you receive with your tickets.

13. Delays at Departure: The Air Carrier is responsible for the provision of any catering and accommodation arrangements occasioned by flight delays once you have checked in.

14. Conditions Of Carriage: The Carrier's or Cruise Line's Conditions of Carriage apply and some limit or exclude liability. The Carrier`s or Cruise Line's Conditions are available on request. The Company reserves the right to substitute other aircraft or travel arrangements for those advertised if in its reasonable opinion it is necessary or desirable to do so. Changes of Airline, aircraft type or destination may be made by the Company without notice and do not entitle the passenger to cancel his booking unless the change to the destination is a material change in which case the provisions of Clause 7 apply and other than as stated in its Booking Conditions.

15. Travel Documentation: It is your responsibility to have valid travel documentation. If any fines are imposed on Globespan or the carrier as a result of your improper or incorrect holiday documentation, we will expect to recover this from you together with any related expenses.

16. Passports Visas and Health Certificates: A full ten year passport is required for visits to the USA and Canada. For Canada the passport need only be valid until the date of your return to the UK or Ireland, but it should be valid for at least six months after your arrival date for visits to the USA. You should allow for any possible extension to your stay abroad.
British and Irish Citizen passport holders do not normally require visas to enter Canada, and in the case of British Citizens, the USA. All other passengers should check with the Embassies of the United States or Canada in London or Dublin, if in doubt. All children under 16 years not already included on a passport require their own passports (Ireland, 16 and over).
British Citizens and Irish Citizen travelling to, or transiting the USA, from the 1st October 2003, who wish to take advantage of the Visa Waiver Programme are required to have a "Machine Readable Passport". This also applies to children of all ages who will also be required have a passport of their own. At least 12 weeks should be allowed for the processing of passport and visa applications. Health regulations are subject to change and passengers are responsible for complying with entry and health requirements for all countries they intend to visit. For full details of the requirements to enter The United States, British Citizens should visit the website of the United States Embassy in London. Irish Citizens should visit the website of the United States Embassy in Dublin.
In the event that passengers are refused permission to travel or are refused entry to any country owing to incorrect documentation or non-compliance with health regulations, no liability is accepted by the Company or the Carrier and no refund can be made. In addition, any costs incurred by the Company or the Carrier in such circumstances may be recovered from the passenger. For full details of the requirements to enter Canada British Citizens should visit the website of the Canadian High Commission Irish Citizens should visit the website of the Canadian Embassy in Dublin.

17. Complaints, Disputes & Arbitration: If you have a complaint, please inform the supplier's representative, the hotel or other accommodation management, car hire or motor home company, your tour guide or our local representative where there is one and where appropriate, as soon as possible, so that it can be put right on the spot immediately. If it does not get put right, it will assist us if you record your complaint in writing in duplicate and give one copy to the person to whom you complained. Thereafter you must write to us with your complaint enclosing the record of your complaint, if possible and if you made one, within 30 days of your return to the UK or Ireland. Complaints about charter or scheduled flights or cruises which are not part of a package will be forwarded to the appropriate carrier or cruise line for its attention in respect of delays, on board service including aircraft seating, ship accommodation, staff service and catering arrangements as these matters are beyond the control of the Company and its employees. Complaints by Irish residents arising from Irish originating departures or if the contract was entered into in Ireland, if not settled amicably, shall be referred to Arbitration under the Arbitration Rules of the Chartered Institute of Arbitrators - Irish Branch, details of which will be provided on request. Alternatively, claims for up to 1,720 euros per booking form may be pursued through the Small Claims Court in Ireland.

18. Applicable Law: The construction, validity and performance of this contract is governed by the Law of Scotland and any action which may arise under, out of or in connection with, or in relation to it, shall be brought only in the Courts of Scotland but not exclusively so if you are domiciled elsewhere in the UK or Northern Ireland, for UK or Northern Ireland departures or if the contract was entered into in the UK or Northern Ireland, when the Courts of England, Wales or Northern Ireland also have jurisdiction. For Irish originating departures and Irish residents, or if the contract was entered into in Ireland it will be subject to the Laws and the Courts of the Republic of Ireland. The acceptance of service of proceedings in Ireland is at: A & L Goodbody, Solicitors, International Financial Services Centre, North Wall Quay, Dublin 1, (Mr. M. A. Greene).

19. Website Changes - Post Publication: Circumstances may compel alteration of any details contained in our websites but should such changes occur you will be told of them at the time of booking if they are known to the Company. Please note that we have not given your travel agent any authority to alter the terms of the contract with us or to make any representations about your holiday which differ from the information contained in our websites.

20. Antisocial Behaviour: The company reserves the right to refuse to retain any person as a customer if, in the reasonable opinion of the Company or its representatives, their conduct is disruptive, affecting the enjoyment of others or causing damage to property and we shall be under no liability for any extra costs incurred by such person as a result of our so doing. Aircraft Captains are legally entitled to deny boarding to any passengers presenting themselves at the aircraft and who, in the Captain's reasonable opinion, are unacceptably under the influence of alcohol or drugs. Any passenger who is denied boarding for that reason shall be deemed to have given notice of cancellation of their booking at that moment and cancellation charges will apply as per Condition 7 above.

21. Cruises: In addition to those of Globespan, the Booking Conditions of individual Cruise Companies apply to their respective cruises. These affect and alter Globespan’s liability, passenger age and fitness conditions amongst others and are available on request.

22. Special Requests: The Company will not accept any special requests by you as a pre-condition of any contract between us and no Company employee or agent is authorised to accept any such pre-condition to any contract between us. Except where we have agreed to provide a special request as part of the contract, special diet meals, aircraft seating, hotel bedroom configuration and facilities and other requests of a similar nature, whilst made by the Company on behalf of the person who makes the booking, are not guaranteed by either the Company or the supplier and the Company or the supplier shall not be held liable where special requests are not met.

23. Wheelchair Users or Passengers with Special Needs or Medical Conditions: For safety reasons the number of passengers with restricted mobility carried on each flight is limited and is subject to numbers and therefore passengers with special requirements MUST BOOK BY PHONE (all online discounts will be honoured).

If after discussion it is agreed that we are able to meet your requirements we will record the type and level of assistance required, for use by our airport Check-In staff and aircraft Cabin Crew.

Our Call Centre can be contacted on (+44) 0131 466 7609 between the hours of 9.00am to 8.00pm Monday to Friday, 9.00am to 5.00pm Saturday and 10.00am to 5.00pm Sunday (UK time).

If you wish to book outside of these hours you may do so online however, it is a condition of carriage that you contact us by telephone on (+44) 0131 466 7609 no later than the day after booking to submit your request for assistance. If we are unable to comply with your request a full refund will be granted.

We would caution any passengers with special needs requirements against leaving notice of their needs until they arrive at the airport as there is no guarantee that we will in anyway be able to comply with their requests/requirements. It will in all probability be impossible for the check-in staff to assist them and they will have to seek assistance or advice from our ground handling agents.

Should you have special needs and require the presence of a care assistant, then please ensure that you arrange for one to travel with you. There shall be a maximum of two special needs passengers per care assistant. The care assistant will need to comply with the same obligations as all other passengers.

Wheelchairs and mobility aids that weigh 60kgs or less (excluding battery), with no single piece weighing more than 32kgs can be accepted for travel. Wheelchairs and mobility aids that weigh more than 60kgs (excluding battery), may be accepted for travel only on condition that the wheelchair can be accommodated in the hold of the aircraft. Detailed information will be required on the size and weight of each section of the wheelchair before a decision can be made. Every effort will be made to accommodate such wheelchairs within the general policies of the Company as laid out herewith.

Wheelchairs are carried on a limited release basis, i.e. entirely at your own risk for loss, damage or delay; we strongly recommend passengers obtain adequate travel insurance to cover them in such circumstances.

Wheelchairs that are powered by (dry-cell) sealed, non-spillable types of battery are also acceptable for carriage. Wheelchairs meeting our criteria will be carried free of charge in addition to the passengers normal baggage allowance. We will not carry wheelchairs with (wet-cell) un-sealed, spillable batteries.

24. Data Protection Policy: In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we (and your travel agent) need to use the information you provide such as name, address, any special needs/dietary requirements etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass on any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.) If your travel arrangements involve the United States of America in particular, we are obliged to pass on your information (some of which may be sensitive information) including payment and credit card information to the customs and immigration authorities of the United States of America. If we cannot provide this information to these authorities we cannot provide your travel arrangements. In making this booking, you consent to this information being passed on to the customs and immigration authorities of the united States of America. Please note that where information is also held by your travel agent, this is subject to your agents own data protection policy. Your data controller is either The Globespan Group Plc or Globespan Airways Limited. You are entitled to a copy of your information held by us. If you would like to see this please write to The Globespan Group Plc or Globespan Airways Limited both at Colinton House, 10 West Mill Road, Edinburgh EH13 0NX. (We may make a small charge for providing this to you.)

Important Information

Charter Flights

Whilst charter flights represent excellent value for money and our booking conditions refer to possible changes in flight arrangements, we consider that it is important for us to highlight the fact that changes do sometimes occur.

Not only do charter carriers have to achieve high load factors to operate their published programmes, but their schedules have to be planned at least nine to twelve months in advance of the commencement of their flights. The airlines concerned then have to apply and be allocated take-off and landing slots at the airports. Sometimes they cannot obtain all the planned slots and have to compromise resulting in changes. These changes can vary from a mere flight time change; to the introduction of a stop en-route; a change in aircraft type; or indeed in the most extreme circumstances, the complete cancellation of the flight. Such changes must be distinguished from changes brought about by delays which affect all carriers and which occur for a variety of reasons beyond our and the carriers’ control, such as adverse weather conditions, technical or mechanical faults, operational and air traffic control requirements.

Passenger safety is paramount at all times and your welfare during the course of any delay is the responsibility of the carrier but that is all. Where changes are known at the time they will be reflected on our confirmation of your booking. Thereafter, if they occur prior to departure and are in our view significant you will be informed through your travel agent if there is time to do so. If they occur after you have left the UK you will be advised when you telephone to confirm your return flight.

Finally onward travel arrangements and flights should always be booked bearing in mind that changes or delays may occur. In particular adequate time should be allowed to catch connecting flights, tickets for which should be booked in a fully refundable class so that they can be changed at little or no cost.

Flight Reconfirmation If you have booked charter flights advertised in this website you must reconfirm your return flight to the UK in accordance with the instructions you will be given on the flight information card to be issued with your tickets. It is imperative that you carefully re-check your departure timing when reconfirming your return flight as schedule changes may occasionally occur after you have arrived in North America.

Flight Information Arrangements in this website are based on flights which permit maximum stays of 6 months in North America and are subject to advance conditions. Both outbound and return flights must be booked at the same time. Return flights from North America usually fly overnight and arrive in the UK the following day.

Airport Charges & Departure Taxes For presentation purposes, prices shown in this website include Airport Improvement Fee, Air Passenger Duty & Navigation Charges and Airline Insurance Surcharge as known and in effect at time of publication.

Baggage Allowance
Cabin baggage which is part of your total free baggage allowance, is restricted to dimensions not in excess of 55x45x20cm (including wheels and handles) per passenger. Passengers must be able to store their hand luggage safely in the overhead storage bins without assistance. Infants under the age of 2 years who have only paid the infant fare, are not entitled to a baggage allowance.

Economy Class - Free baggage allowance is 25kg
Business Class - Free baggage allowance is 40kg

Extra baggage
Additional baggage allowance can be purchased in advance at the rate of €22.00 for 10 kilos per flight sector, click here to book. Excess baggage presented for carriage at the airport if accepted will be charged at a rate of €7.00 per kilo.

Each fare paying passenger is allowed a total maximum baggage weight of 50 kilos including any sports equipment, subject to available space. The maximum weight for any single piece of baggage is 32 kilos. Freight or cargo items cannot be accepted as passenger baggage.

Please note this facility is only available on flights operated by flyglobespan. These flights are identified in the excess baggage booking facility on www.globespan.com/ire/

Scheduled Flights Two pieces of baggage per person plus one piece of cabin baggage. There are weight restrictions on certain flights and it is advisable to double check with your applicable airline.

Special Requests Whilst we will do our best to comply with special requests, we cannot guarantee them. Seat requests on scheduled flights can be made at the time of making reservation.

All Touring & Cruise Holidays We certainly don’t want you to have any unpleasant surprises, once your holiday has been booked; so we would ask you to take note of the following important information:

1 In all tours/packages featured in this website we reserve the right to substitute alternative hotels of a similar category to those shown in the itineraries.
2 For operational reasons it may occasionally be necessary to make alterations to tour/cruise itineraries.
3 Unless specified in itineraries, meals are NOT included in any tours or packages in this website.
4 Attractions, parks, and even roads, may be closed at certain time of the year; and excursions may not operate on a year-round basis.
5 All coach/rail/cruise/package tours featured in this website include current Port Charges, Provincial, State and Federal taxes (where applicable) as known at the time of printing. We reserve the right to pass on any additional taxes introduced as a result of Government action.
6 Pre/Post Tour Hotels are available in conjunction with most tours. Guests with pre-tour hotels are advised that Tour Documentation will be made available the day the actual tour commences and NOT their day of arrival. Please call our Reservations Department for further information.
7 In all Canadian hotels and packaged/holidays (tours and cruises) Canada’s Federal Goods and Services Tax (GST) has been included, together with any applicable rebates for International visitors. No further rebates may be claimed.
8 Globespan acts only as an agent for those companies operating the coach and rail tours and cruises featured in this website.
9 Smoking is NOT permitted on tour coaches in North America or on any Canadian airline operating either International or domestic flights.
10 Tours may not be suitable for children. Please check with Reservations.
11 Some hotels in North America, especially in city-centre locations, do charge for parking a car. Such charges are not included in the price of your holiday and are payable locally.
12 Where maps and distances are shown on pages of this website, these are only intended as a general guide for you. E&OE.
13 Where cars and campers/motorhomes (including floor-plans) are shown in this website, they are purely indications of the size and overall style of vehicle that you will be renting. They are not necessarily pictures/plans of the specific vehicles or make of vehicle that you will be driving.

Important Details

Deposits For all travel arrangements featured in this website a deposit per person plus insurance premium if applicable, must be paid at time of booking. The deposit is offset against the final invoice. The confirmation invoice will notify you when the final balance is due. The total cost of the holiday less the deposit already paid is due for payment 10 weeks before the start of your holiday. When your account is paid, your tickets, travel information, luggage labels etc, will be dispatched in good time.

Insurance Holiday Insurance is not included in any of the arrangements in this website. It is most unwise for any traveller to visit North America without adequate insurance and Globespan particularly recommends that you either accept our insurance or take out alternative and equivalent cover of your choice. Your travel agent will be pleased to help and advise you.

Passport and Visa:
IMPORTANT INFORMATION FOR VISITORS TO CANADA
British and Irish Citizen Passport holders do not normally require visas to enter Canada, however British Subjects will require a visa to enter Canada. All other passengers should check with the Embassies of Canada in London or Dublin, if in doubt. All children under 16 years not already included on a passport require their own passports (Ireland, 16 and over).
In addition it is the passenger’s responsibility to ensure that they can meet the immigration requirements of the destination country. For example passengers may require a visa, a return ticket and proof that they can financially support themselves for the duration of their stay. For further information on entry requirements into Canada please refer to the Canadian High Commission website. Great care should be taken to comply with the above as the financial penalties associated with refusal of entry by the immigration authorities are severe click here for more information

Foreign Currency We recommend that you carry the bulk of your holiday spending money in the form of US dollar or Canadian dollar travellers cheques. Do not carry sterling which is often difficult to change. Dollar travellers cheques can be used in hotels, restaurants etc, in North America just like cash. In addition you should carry a small amount of local currency for tips and sundries. Major credit cards are widely acceptable.

Refunds Refunds on air tickets cannot be made under any circumstances once the first coupon has been used. No partial refunds can be made on prepaid car rental or motorhome rental not used in its entirety, nor any partially used air passes, coach tours or fly-drives. No refund is possible on City Stay hotel arrangements cancelled after arrival in North America.

Website Accuracy We make every effort to try and ensure that all the information contained in our websites is accurate and correct at the time of publication. However, in creating the many holiday options that we offer, we are required to work with a great many organisations (hotels, coach tour companies, motorhome rental companies etc.) all of whom operate their own businesses totally independent of Globespan. It is possible, therefore, that our suppliers may make changes to the facilities and services that they offer, once our website has been published. Such changes are beyond our control but, when advised of any, we will do our very best to inform you prior to your departure.

Hotel Descriptions From time to time it is possible that an hotel may withdraw facilities such as a restaurant, bar or swimming pool due to cleaning or renovations. Such situations are beyond our control and we may not be notified until after the facility has become unavailable. At all times we will do our best to keep you informed in advance of your departure. Some hotels are situated in a location that provides a view overlooking a particular scene or attraction (e.g the ocean, a park; mountains; Niagara Falls etc.) This does not necessarily mean that your allocated bedroom will have the same view, and indeed many hotels charge higher prices for a room with a particular view than the special rates that we have been able to negotiate for you. Globespan have awarded the hotels in this website with our own star ratings. These are not meant as an official rating but to act as a quick reference guide for your ease of selection.

Building Work & Noise Occasionally hotels have to undertake renovations and/or building maintenance. Indeed, nearby buildings may sometimes be involved in building works. These situations may create noise and/or dust, and the work may be visible from your hotel bedroom or other parts of the hotel(s). Such circumstances are beyond our control and for the most part it is impossible for us to know when any building works may occur. However, we will try to advise you prior to your departure, when we are notified of any building works.

Hotels & Bedrooms Unfortunately, there is no standardisation in Canada and the USA, when it comes to such things as hotel classifications, bedroom sizes or bed configuration. Therefore, we regret that it is impossible for us to cover off every situation. Generally in North America, though not in every case, hotel bedrooms have 2 double beds which can usually accommodate up to 4 people. In other rooms, there may be one large double bed. Depending on the size of the room, it is often possible for an hotel to supply a roll-away bed, for which a charge is normally made. Check in time is usually 4.00pm, and check out time is 11.00am.

Allocated on Arrival When accommodation is offered on an "allocated on arrival" basis clients will be advised of their reserved accommodation on arrival at their destination airport. Accommodation will be allocated entirely at the discretion of the Company and will be in the resort area and of the grade specified at time of booking. The Company cannot guarantee a particular location within the resort area, the style or standard of the accommodation (other than our own rating), style of catering or a particular client mix such as families or adult only. If clients have any concerns regarding the above we would strongly recommend that they book named accommodation to ensure that their preferences are catered for.

Airport Charges & Departure Taxes Airport charges/taxes shown in this website are those known and in effect at the time of publication. However, it is possible that the Canadian Government may change the Canadian airports’ system of charging taxes in the coming months; and we must therefore reserve the right to pass on any additional taxes which may be introduced. Furthermore, some Canadian airports currently impose an Airport Improvement Fee (normally payable locally on departure from Canada) and it is possible that other Canadian airports may follow suit. Prices for inclusive holiday arrangements contained in this website INCLUDE, for presentation purposes, Airport Improvement Fee, Air Passenger Duty & Navigation Charges and Airline Insurance Surcharge as known and in effect at time of publication, all of which will be shown on your invoice. The UK Air Passenger Duty is currently £20 (£40 for travel in Business Class) for all transatlantic departures from the UK.

Globespan would like to thank all suppliers and tourist authorities for the use of their photographs and excerpts of text in the compilation of this website.